Policies

Policies denoted using a policy and sub-policy number. E.g. 1.1 equates to Privacy Policy: Information we collect.

Please read policies carefully. Thank you.

Last updated: 17th January 2024

1. Welcome to RoMark Labels ("us", "we", or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website [www.romark-labels.com] (the "Site") and our products and services ("Services").

1. Information We Collect

We may collect various types of personal information, including first name, last name, email address, delivery address, billing address, and phone number. We collect this information when you create an account or place an order.

2. How We Use Your Information

We use your personal information to process your orders and improve your overall experience on our website as well as allowing us from time to time to see which promotional material to send you.

3. Sharing Your Information

We may share your personal information with banks for placing orders and couriers for the fulfilment of orders. We may send your data to authorities if we are required to by law. We do not sell or rent your personal information to third parties.

4. Your Choices

If you want to know what data of yours we hold, we will grant a subject access request (SAR) and return you a copy of this information under the General Data Protection Regulation (GDPR) within 2 weeks of request. Requests can be made from our contact page. Within 'message', simply write SAR. You can also request for your information to be updated or update your own information on your account page. Finally, you can restrict or stop the processing of your data. If you don’t want to be contacted outside of orders being placed, you can opt out of marketing.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track users whilst on our site to mark points of interest and therefore improve the functionality and efficiency of our website. We also use this technology to save your current session information so that nothing is lost when you leave and return such as live chat messages and login state. We may also use cookies to make personalised content recommendations and create targeted ads. By using the Site, you consent to the use of cookies.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet is 100% secure. All user data is encrypted.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policies of any linked sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the "Last Updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@romark-labels.com

By using our Site and Services, you agree to the terms outlined in this Privacy Policy.

Terms and Conditions

Last updated: 17th January 2024

2. RoMark Labels ("us", "we", or "our"). These Terms and Conditions ("Terms") govern your use of our website [www.romark-labels.com] (the "Site") and the products and services ("Services") offered by us. By accessing or using the Site and Services, you agree to these Terms.

1. Use of the Site

You agree to use the Site and Services only for lawful purposes and in a manner that does not violate any applicable laws or regulations.

2. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of RoMark Labels and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without our written permission. Some content on our site like backgrounds may be held through Wix, our website's host and creation platform, of which we can use.

3. Product Information

We make every effort to ensure that product descriptions and prices are accurate. However, we do not warrant the accuracy, completeness, or reliability of any product information on the Site. If you feel there is an error, please contact us at info@romark-labels.com

5. Limitation of Liability

We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or Services, including but not limited to errors and omissions.

6. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom

7. Changes to Terms

We may update these Terms from time to time. The updated version will be posted on this page with the "Last Updated" date. Continued use of the Site and Services after any changes constitutes your acceptance of the revised Terms.

8. Contact Us

If you have any questions about these Terms, please contact us at info@romark-labels.com

Please read these Terms carefully before using our Site and Services. Your continued use of the Site signifies your agreement to these Terms.